LegalHelpCenter.org Privacy Policy

This privacy policy describes how LegalHelpCenter.org (“LHC”) collects, uses, and shares information about visitors using our website or services. Please read this policy carefully.

Information We Collect

LHC only collects information necessary to provide our services. This includes:

– Contact details like name, email address, and phone number
– Demographic data such as age, location, and occupation
– Legal issue details voluntarily submitted for assistance
– Communications with our AI chatbot or attorneys
– Browsing data, device info, and IP address for website improvement

How We Use Information

The information LHC gathers is used in these ways:

– Provide our AI assistant and attorney matchmaking services
– Perform research and analysis to improve our services
– Communicate with users to provide updates, offers, and support
– Comply with legal obligations and requirements

We only retain personal information as needed to fulfill our duties or as required by law. Aggregated data may be kept longer for analytics.

When Information Is Shared

LHC will not share or sell your personal information except in the following circumstances:

– With contracted service providers to enable them to perform tasks on our behalf
– To match users with attorneys based on service request
– To comply with legal due process, court order, or legitimate government request
– To prevent harm or financial loss in cases of fraud, illegal activity, or other misconduct
– To defend or enforce legal rights and responsibilities

The limited sharing of information is strictly controlled and in compliance with applicable laws.

Your Choices Over Information Use

You have certain choices over how your information is used. These include:

– Opting out of communications from LHC
– Selecting whether to share information with attorneys
– Adjusting cookie settings on your internet browser
– Anonymizing certain personal information

Commitment to Security

LHC uses rigorous physical and technical security standards to protect your information both online and off. This includes encryption, firewalls, access controls, employee training, audits, and more. We are committed to handling your data with care and sensitivity.

Changes to This Policy

LHC may periodically update this privacy policy to reflect changes in data practices. We will post a notice on our website to notify users of significant changes. Please check back regularly for updates.

Contact Us

If you have any questions about this privacy policy or use of your personal information, please email us at [email protected].